New York is leading the nation in the fight on global climate change and the transition to a clean energy-powered economy. The Climate Act (https://climate.ny.gov/) has created the most aggressive climate change goals in the nation and requires an ambitious agenda that blends proven catalysts with innovative approaches while operating across a broader energy arena that is rapidly evolving. New York State Energy Research & Development Authority (NYSERDA) is a driving force in realizing this agenda. NYSERDA works with stakeholders that span residents, business owners, developers, community leaders, local government officials, universities, utilities, investors, entrepreneurs, and more, to develop, invest, and foster conditions that:

• Attract the private sector capital investment needed to expand New York's clean energy economy.

• Overcome barriers to using clean energy at a large-scale in New York.

• Enable New York's communities and residents to benefit equitably from energy efficiency and renewable energy.

INTERNSHIP OVERVIEW

This is a paid internship for current students at an accredited college. The pay rate is from $18 to $20 per hour (with effect from 1/1/2025) based on current class year. This internship will begin in the Spring 2025 and continue to Fall 2025.

Interns must be located in New York State or an immediately adjacent state while working. It is expected that interns will follow our telework policy, with a combination of in-office and remote work. Interns work up to 18.5 hours per week during the semester, and up to 37.5 hours per week between semesters, when not attending classes.

PRIMARY RESPONSIBILITIES

• Support team members, contractors, and customers with Salesforce portal related issues.

• Respond and redirect communications from customers and contractors to the correct point of contact

• Assist with creating or updating NY-Sun Standard of Operation documents to ensure continuity and cross-training for tasks and responsibilities.

• Collaborate with colleagues to help analyze contractor performance within the NY-Sun program.

• Data entry assistance. Provide support for form reviews and file reviews.

• Perform other responsibilities as assigned.

• Ability to demonstrate respect, equity and inclusive behavior and practices of a diverse workforce and community.

MINIMUM QUALIFICATIONS

• Current, full-time undergraduate or Masters student.

• Demonstrated ability to research primary and secondary sources.

• Exhibits strong team-oriented skills.

• Demonstrated time management experience and ability to organize multiple tasks and projects.

• Eager to learn new skills and improve personal and professional development.

PREFERRED QUALIFICATIONS

• Excellent skills with the Microsoft Office suite of programs.

Skill in managing multiple activities, delivering on commitments, and operating with speed, accuracy, and strong judgment.

• Strong work ethic.

• Previous experience with the following software: Salesforce, NEIS, Tableau, Knowledgebase.

Please submit two files, one for your cover letter and another for a resume, through our Careers page online.

(Applications submitted only through your school's recruiting portal will not be considered.)

Please note that during the application process, you may be prompted to opt-in to Artificial Intelligence ("AI") scoring. This is an automatic request in the ADP system but is not a feature that is used by NYSERDA in its recruiting and hiring process. Your response will have no impact on your application to NYSERDA.

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