Public Safety Telecommunicator

UNC Charlotte

Part-Time
Closes on Saturday, April 26, 2025

Job Description

  • Responds to emergency and non-emergency calls for assistance and information.
  • Provides dispatch and communication support services for police (including rangers), fire, emergency, and related services.
  • Operates a multi-line telephone console system, alerting system, and LiveSafe
  • alerting system Translate information to the appropriate codes.
  • Determines and assigns the level of priority of the call and enter the data into a
  • computer-aided dispatch system for radio dispatch purposes.
  • Performs crisis intervention services, ask vital questions to ensure the caller
  • receives proper emergency response agency.
  • Transfers Fire and Medical needs to appropriate dispatch centers.
  • Monitors and operates a radio console and computer equipment.
  • Receives and responds to a variety of emergency and non-emergency services and complaints.
  • Asks questions to interpret, analyze and anticipate the caller’s situation as to
  • resolve problems, provide information, dispatch emergency services, or refer
  • callers to other agencies.
  • Dispatches and coordinates the responses of public safety agencies.
  • Identify appropriate number and type of equipment or apparatus to dispatch.
  • Enters and modifies information into local, state and national computer databases.
  • Monitors and responds to a variety of technical systems and alarms.
UNC Charlotte
Public Safety Telecommunicator - 146339