HR Operations Intern (Remote)

Resp & Qualifications

This is a year-round internship. The ideal candidate is someone who can commit to work throughout the year full-time 40 hours in the Summer and part-time up to 15-20 hours in the Spring/Fall.

(Remote MD/VA/DC only)

PURPOSE:

The Human Resources Operations Intern will sit within our HR Connect team that supports the entire organization. You will have the unique opportunity to learn how to respond to general associate inquiries about human resources programs, procedures, and policies. You will serve as the initial point of contact for HR inquiries for the workforce (Tier 1 support). Assist functional teams daily to ensure all customer requests are handled in a timely and confidential manner.

ESSENTIAL FUNCTIONS:

• Learn to respond to general intake inquiries from employees and manages the process necessary to bring to resolution in a timely manner.

• Assist with maintaining information systems and processes necessary paperwork. i.e. severance, telework etc.

• Work to update support documentation used by HR/Shared Services/Employees ensuringrelevance and current content.

• Review and gather feedback continuously on how to improve HR processes, sharing with HR Sharedservices team members.

• Maintain in-depth knowledge of company-specific policies and practices.

• Act as a liaison with functional areas within Human Resources; ensuring understanding of processes.

QUALIFICATIONS:

Education Level: Must be a rising Junior or Senior working towards an Undergraduate Degree in an accredited college or university.

Experience: Undergraduate student targeting majors in Human Resources, Business Administration or related field; GPA: 3.0 or above.

Required Abilities/Skills:

• Ability to work as part of a collaborative team and independently

• Educational exposure and interest in multiple human resource disciplines including, but not limited to compensation, benefits, employee relations, immigration, performance management, federal and state employment laws

• Strong customer service skills

• Strong acumen to dealing with systems, data, and reporting

• Proficiency with Microsoft Office Suite

• Excellent communication skills (both verbal and written)

Salary Range: $18,720 - $26,000

Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Department

Shared Services

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Where To Apply

Please visit our website to apply: www.carefirst.com/careers

Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship.

REQNUMBER: 21850