Employer Description:

Headquartered in Charlotte, NC, Driven Brands (NASDAQ: DRVN) is the largest automotive services company in North America, providing a range of consumer and commercial automotive needs, including paint, collision, glass, vehicle repair, oil change, maintenance and car wash.

With over 4,500 centers in 15 countries, Driven Brands is the parent company of some of North America’s leading automotive service brands including Take 5 Oil Change, Auto Glass Now, Meineke, Maaco, CARSTAR, and more.  Our network services over 50 million vehicles annually and generates more than $5 billion in system-wide sales each year.

Our culture inspires high performance and innovation, enabling our employees to go further, faster in their careers. With amazing people and great brands, we confidently look forward to exciting growth ahead, and believe in following the values that support this vision.

Through our internship, you’ll gain the experience, knowledge and skills to take your career to another level. Throughout this program, you’ll enjoy hands-on involvement in some of the ground-breaking initiatives we’ve got going on. In addition to developing technically and professionally, you’ll be able to build a network of friends and contacts while discovering what it’s like to live, work and play.

Responsibilities:

• Works with the Auto Glass Now (AGN) Telecom team to ensure the smooth operation of the VoIP phone network at the shop and call center levels through support channels and improvement monitoring
• Helps designs, develop, test, and implements appropriate projects and solutions through data analysis, model development, and call testing
• Identifies meaningful insights from data reports; interprets and communicates insights and findings from analyses to various business units in AGN
• Assists the Work Force Management team in developing staffing models and preparing performance reports

Qualifications:

• Recent graduate or current student with good standing
• Field of study in business, information systems, communications
• High Aptitude for IT-related problem-solving
• Self-starter, self motivated