At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.  

The Housing Specialist-Community Health Worker will be responsible for oversight of all housing initiatives, pilots and research in Florida to improve linkages to affordable housing for our Medicaid members. This role will be responsible for developing and implementing the health plan’s housing strategy for the Medicaid population.  This includes developing partnerships with supportive and affordable housing providers and assisting individuals in securing accessible and affordable housing.

If you are located in Florida, you will have the flexibility to telecommute* as you take on some tough challenges.  

Primary Responsibilities:

• Research, establish, and maintain a list of available housing opportunities in the region
• Develop relationships with and becomes knowledgeable about local community resources including transitional housing, shelters, and permanent housing
• Develop individualized housing plan, communicate the plan and housing opportunities to the member to ensure effective service and all placements are consistent with the members overall care plan
• Assist members with their housing search, including applying for apartments, negotiating with potential landlords, filling out rental applications
• Assist members in understanding tenant rights and responsibilities
• Assist members with talking to their landlord by being a mediator if there is a disagreement or concern
• Conduct follow-up meetings with members after housing placement to assist with issues
• Maintain accurate documentation of service objectives, outcomes, and other member related information in the appropriate data systems
• Participate in collaborative team meetings to provide input, support, and brainstorm solutions to common areas of concern and develop best practices
• Assist members with in-person assessments or housing tenancy
• Perform other duties as assigned or required

What are the reasons to consider working for UnitedHealth Group?  Put it all together – competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at: http://uhg.hr/uhgbenefits

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher) 
• 3+ years of experience managing needs of complex populations (eg. Medicare, Medicaid)
• 3+ years of experience working within the community health setting in a health care role
• 1+ years of community case management experience coordinating care for individuals with complex needs
• 1+ year of experience with the homeless population and housing
• Reside in the state of Florida

Preferred Qualifications:

• Minimum 1-2 years of experience in healthcare, social work, public health, physiology, or other related field, OR bachelor’s degree in healthcare
• Minimum 1-2 years of relevant experience in social work, case management, working with unhoused and unsheltered individuals/families 
• Experience in a social service setting with working knowledge of case management systems and planning techniques

Soft Skills: 

• Possess a strong work ethic
• Ability to listen skillfully, collect relevant information, build rapport and respond to customers in a compassionate manner 
• Ability to adapt to change in the workplace
• Ability to work independently and as a part of a team
• Ability to interact with internal and external customers in a corporate environment
• Must possess a positive and motivated attitude
• Willingness to adapt to multiple external environments and settings

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

For more information on our Internal Job Posting Policy, click here. 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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