Job Number 24053724
Job Category Rooms & Guest Services Operations
Location Courtyard Charleston Mt. Pleasant, 1251 Woodland Ave, Charleston, South Carolina, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

Additional Information: This hotel is owned and operated by an independent franchisee, Bennett Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

JOB SUMMARY

Responsible for supporting all aspects of the operation including guest and employee satisfaction, financial performance, delivering a return on investment. Assists General Manager in leading the team in the development and implementation of property wide strategies.

Verifies the implementation of brand service strategies and brand initiatives. Builds relationships with key customers and is involved in the sales process. Extends professionalism and courtesy to guests and associates at all times. Assists the team in understanding guest ever changing needs and expectations, and how to exceed them.

JOB REQUIREMENTS

Collaborate with the General Manager to guarantee all brand standards are met.  Work with employees to ensure proper training and retention, emphasis on front desk and Bistro staff.  Knowledge of hotel operations systems.  Follow up in a timely manner relating to guest requests and concerns.  Leads by example demonstrating self -confidence and enthusiasm.  Assists and teaches team leaders best scheduling practices.  Available to work any shifts including weekends. Able to oversee hotel operations during the absence of the General Manager.

Description of Pay and Benefits

Great Salary and benefits including Health, Dental and Vision insurance.  401K with match available.  Great opportunity for advancement.

This company is an equal opportunity employer.

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