Summer Camp Communications and Support Coordinator

UNC Charlotte

Part-Time
Closes on Sunday, April 20, 2025

Job Description

Communications:
  • Serve as the main point of contact for parent/guardian inquiries via phone, email, and in person.
  • Draft and distribute newsletters, announcements, and updates to families and staff.
  • Maintain a positive and professional tone in all communications, promoting the camp’s values and mission.
  • Monitor and manage camp social media accounts, capturing highlights and engaging the camp community.

Operational Support:
  • Assist with daily attendance tracking.
  • Support scheduling and coordination of camp activities as needed.
  • Promote the safety of campers throughout the day, including safe transportation, potentially utilizing a 15-passenger van for designated locations as an emergency chaperone.

Customer Service:
  • Address parent and staff concerns promptly and effectively, escalating issues as needed to the Associate Directors or Camp Director. (behavioral, safety, illness, emergencies)
  • Provide information about camp programs, schedules, and policies to families.
  • Establish and maintain communication with on-campus and off-campus partners and vendors for camp field trips, space requirements, and special activities.
  • Collaborate with the enrollment management team to support customers with account support.

What You Gain:

  • Leadership Experience:
    • Develop invaluable leadership skills through hands-on experience working with children and youth within a supportive team/family environment.
  • Team Leadership and Guidance:
    • Cultivate expertise in leading and guiding a dynamic team, fostering collaboration, and creating a positive and effective working environment.
  • Autonomous Decision-Making:
    • Acquire and hone the ability to work autonomously, make independent decisions, mediate conflicts, and cultivate other highly marketable skills.
  • Mentorship Opportunities:
    • Engage in meaningful mentorship experiences, guiding both staff and campers to foster personal and professional growth.
  • Summer-Friendly Schedule:
    • Enjoy the perks of a great summer schedule with no night or weekend commitments, providing the perfect balance between work and personal time.
  • Convenient On-Campus Location:
    • Benefit from the convenience of working in an on-campus location.
  • Built-In Time Off:
    • Take advantage of built-in time off during the week of the 4th of July, allowing you to recharge and enjoy a well-deserved break.

UNC Charlotte
Summer Camp Communications and Support Coordinator - 145905