Summer Camp Communications and Support Coordinator
UNC Charlotte
Part-Time
Closes on Sunday, April 20, 2025
Job Description
- Serve as the main point of contact for parent/guardian inquiries via phone, email, and in person.
- Draft and distribute newsletters, announcements, and updates to families and staff.
- Maintain a positive and professional tone in all communications, promoting the camp’s values and mission.
- Monitor and manage camp social media accounts, capturing highlights and engaging the camp community.
Operational Support:
- Assist with daily attendance tracking.
- Support scheduling and coordination of camp activities as needed.
- Promote the safety of campers throughout the day, including safe transportation, potentially utilizing a 15-passenger van for designated locations as an emergency chaperone.
Customer Service:
- Address parent and staff concerns promptly and effectively, escalating issues as needed to the Associate Directors or Camp Director. (behavioral, safety, illness, emergencies)
- Provide information about camp programs, schedules, and policies to families.
- Establish and maintain communication with on-campus and off-campus partners and vendors for camp field trips, space requirements, and special activities.
- Collaborate with the enrollment management team to support customers with account support.
What You Gain:
- Leadership Experience:
- Develop invaluable leadership skills through hands-on experience working with children and youth within a supportive team/family environment.
- Team Leadership and Guidance:
- Cultivate expertise in leading and guiding a dynamic team, fostering collaboration, and creating a positive and effective working environment.
- Autonomous Decision-Making:
- Acquire and hone the ability to work autonomously, make independent decisions, mediate conflicts, and cultivate other highly marketable skills.
- Mentorship Opportunities:
- Engage in meaningful mentorship experiences, guiding both staff and campers to foster personal and professional growth.
- Summer-Friendly Schedule:
- Enjoy the perks of a great summer schedule with no night or weekend commitments, providing the perfect balance between work and personal time.
- Convenient On-Campus Location:
- Benefit from the convenience of working in an on-campus location.
- Built-In Time Off:
- Take advantage of built-in time off during the week of the 4th of July, allowing you to recharge and enjoy a well-deserved break.
UNC Charlotte