STW: Niner Guide Leader Fall 2025 - Spring 2026

Notice: This job posting has closed. The information presented below is for historical reference only.

UNC Charlotte Undergraduate Admissions

Student Temp Wage
Closes on Friday, January 31, 2025

Job Description

Position Overview:

Undergraduate Admissions and the Visit Program are responsible for recruiting prospective students to maintain undergraduate enrollment. The Niner Guide Leaders Fall/Spring recruit and train campus tour guides, the Niner Guides. The Niner Guide Leaders perform operational functions in order to recruit, train and lead a team of 70 volunteer tour guides. General duties for this position include conducting daily tour operations and maintaining communication with the tour guides.

  • Perform the duties of Tour Captain, communicating key tour details with campus partners including Housing, Admissions Staff, Visit Staff, Front Desk Student Workers and Niner Guides.
  • Lead Niner Guide operations by recruiting, marketing, training, and scheduling tour guides for Admissions tours and events.
  • Communicate directly with the Niner Guide team via email, text message, WhenToWork or in-person; responding to any questions, concerns, or operational updates.  
  • Lead Niner Guide operations by serving as a coach and mentor for Niner Guide Trainees. 
  • Responsible for projects as assigned.
  • Work with the Visit Manager to meet the needs of the Visit Program.
  • Conduct check-in for prospective families visiting the University using Slate.


Preferred Skills:

  • A student in good standing with at least one (1) year of coursework.
  • Excellent communication skills.
  • Ability to relate to a diverse population.
  • Ability to deal with confidential material in a professional manner.
  • Understanding of different learning and communication styles.
  • Ability to lead and mentor Niner Guides.
  • Ability to deal with a high stress and fast paced office environment.
  • Currently a Niner Guide in good standing with the program and 2 semesters of experience. 


Professional Development Skill Outcomes:

  • Admissions interns will work with students from a variety of cultural and socioeconomic backgrounds.
  • Intern will need to be able to modify communication style based on the situation and in response to guest/teammate needs.
  • Intern will need to work effectively as part of a team to meet the goals of the department.
  • Communication, Teamwork, Professionalism, Work Ethic, Curriculum Development, Mentoring/Leadership skills  
  • Intern will need to remain professional at all times and be a positive role model for teammates.
  • Responsibilities may differ on a daily basis depending on the needs of the professional team must be flexible, adaptable and dependable.
  • Intern will understand the importance of  training and mentoring trainees and how those needs change throughout the training cycle.
On-Campus Employment (UNC Charlotte Departments Only) 20 UNC Charlotte Undergraduate Admissions
STW: Niner Guide Leader Fall 2025 - Spring 2026 - 145888