Our client, an online marketing firm that provides advertising and e-distribution for book authors and publishers, has an immediate need for a very sharp individual with excellent writing and customer service skills to join its Client Services team.  

This is a temp-to-hire position with salary of $40k.

If you or someone you know would be interested, we would be eager to speak with you. 

Key details are below.

• Position is remote but candidates must reside in North Carolina. 
• This Client Service Coordinator will assist clients/authors (mostly via email or on-line chat) with their advertisements and/or questions. Polished and professional writing skills will be essential. 
• The company uses WordPress, and familiarity would be valuable.

This is an excellent foot-in-the-door opportunity for those interested in publishing, media, or online operations. Specific duties will include.

• Provide customer support to independent authors and publishers via email
• Create daily deal emails for ebooks that go out to thousands of readers every day
  • Email creation includes writing short descriptions for each book, linking to appropriate retailers and deploying the email to the correct subscriber base in email system
• Maintain advertising inventory system by updating available inventory, entering data for books, and running ad hoc analyses
• Efficiently and effectively operate the day-to-day functions of a web brand.

Targeted candidate will offer a related degree and 1+ years in a customer service/account relations role. Strong preference for an avid reader.

Other priorities include:

• Excellent writing/editing skills 
• Keen attention to detail
• Outstanding organizational skills, including the ability to effectively juggle multiple projects while adhering to timeline and quality standards
• Demonstrated ability to build/maintain quality client relationships via email
• Proficiency with technology and the web
• WordPress and Social Media skills a plus

Finally, we seek an independent self-starter who is also a quick study and a perfectionist (the good kind). Company culture is collaborative and fun.  Seek positive, energetic team player who will fit right in.

This is an immediate need.  Please forward Word resume for prompt consideration.  North Carolina candidates only.

Frankel Staffing Partners proudly recruits on behalf of premier employers in the Triangle (and beyond). We specialize in Office Support, Life Science and other Professional Services positions.  To view our current openings, please visit our website at www.frankelstaffing.com.