Part-Time Customer Service Processor

Allstate Insurance Company

Part-Time
Closes on Sunday, June 9, 2024

Job Description

The Allstate UNCC Student Development Program provides University of North Carolina at Charlotte students the ability to develop a professional network and transferable skills. This position is designed to enhance students’ academic and professional careers through experiential learning and networking with leaders and executives across our company.

The program is exclusively available to Junior year students who are actively enrolled in courses. In this position, you will support Allstate’s National Catastrophe Team (NCT), assisting our internal and external customers and business partners under general supervision to help our customers who have sustained damages from a catastrophic event.

Key Responsibilities:

• Investigates and resolves requests and/or inquiries of basic complexity

• Maintains and reports daily work condition based on business unit needs

• Reports system and/or policy issues

• Conducts and supports system and application testing based on business unit needs

• May receive and respond to written and verbal communication from internal and external business partners

Education and Experience:

• High School Diploma or GED 

• Actively enrolled as a Junior or rising Junior (completing Sophomore status by Summer 2024)

When and where will I work?

• Your schedule will accommodate 20 hours per week, allowing flexibility to balance with your coursework

• Students will be able to work conveniently at our office situated on UNCC's campus, with occasional travel to our Charlotte Railyard location. 

Part-Time 20 Allstate Insurance Company
Part-Time Customer Service Processor - 125292