STW: Temp Front Desk Administrative Support Associate

The mission of Student Health is to provide comprehensive high-quality healthcare, outreach, and health education to students.  This position supports our mission by providing efficient, compassionate, and confidential front desk services.  Primary responsibilities include:

• Greet students and visitors, verify appointments, answer questions
• Checking patients in and out for appointments
• Appointment management-schedule, cancel, reschedule appointments by phone or personal contact
• Answering high volume of phone calls
• Taking payments by student account, insurance, or credit cards (university training required)
• Answering emails and requests from patients, staff, and providers
• Verifying and entering insurance into our electronic health record system
• Assisting with medical records, referral requests, and immunization compliance
• File, sort, scan, copy, and fax documents
• Support administrative staff with special projects or events as needed
• Other responsibilities as assigned

This position will run until 5-15-2026.