Job Summary: 

The Operations Assistant is an integral part of operations for the ST SUV Experience. This position is expected to last between March 1st – Mid-November.  This person will be closely involved in setting up for an exceptional guest experience by taking care of numerous tasks critical to the effective running of FPRS East programs, including program preparation, event site setup/tear down, working program exercises, program hosting, errand running, light vehicle maintenance, and assisting with giveaway operations.

Specific Accountabilities and Responsibilities:

• Daily setup and teardown of program exercises
• Conduct operations tasks for program exercises
• Program host for both reception and program days – student check-ins, area management (program setup and teardown)
• Assist with giveaway inventory management
• Perform periodic light vehicle maintenance, including checking/maintaining fluid levels, tire rotations, etc.
• Continually work with other team members to find new and better ways of doing business with an emphasis on safety, accountability, leadership, and guest service 

Knowledge and Skills

• Basic computer skills; including familiarity with Microsoft Office and CRM software a plus
• Ability to interact well with students and guests (customers) and fellow employees
• Demonstrate outstanding hospitality
• Excellent written and verbal communication skills   
• Ability to prioritize tasks in the most productive and/or appropriate manner
• Ability to think creatively to solve problems
• Must be able to make quick, sound decisions in line with FPRS East values and standards 

Expectations

• Adhere to an event-driven work schedule - primarily Monday thru Friday, with some evenings, Sundays, and holidays required
• Use proper and professional language in the workplace when interfacing with guests or potential clients and when representing the company in an official capacity
• Maintain current valid driver’s license, clean driving record, pass background check and drug screening

Physical Demands

• Must be able to lift up to 50 pounds unassisted.