Business Operations & Data Analyst Intern

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Location: Hybrid - Charlotte, NC

Duration: 10-12 weeks

Pay: $23.00-$28.00/hour

About the Internship

The Business Operations & Data Analyst Intern will support operational improvement initiatives related to an upcoming Enterprise Resource Planning (ERP) system migration . The intern will assist with developing training and process documentation, organizing operational knowledge resources, preparing and analyzing data, and identifying opportunities to leverage digital tools such as Excel, Power BI, and Microsoft Copilot to improve team effectiveness and enhance the customer experience.

This role provides hands-on experience supporting ERP readiness, data quality, process improvement, and digital enablement within a global organization focused on solving critical water challenges.

Xylem Summer Internships typically last 10-12 weeks and offer undergraduate students meaningful, hands-on professional experience while making a lasting contribution to the organization. Our internship program is designed to create a pipeline of early-career talent interested in building a career in the water innovation and technology industry . Interns are our primary talent pool for future full-time and rotational opportunities.

What You'll Do

• Support the creation and organization of training materials, process documentation, and standard operating procedures (SOPs) related to operational processes and ERP readiness

• Help maintain internal knowledge repositories and documentation libraries using Microsoft 365 tools

• Collect, organize, and prepare operational and customer service data using Excel to support ERP migration activities

• Review datasets to identify data quality issues , including duplicates, inconsistencies, or missing information

• Collaborate with team members to validate and standardize data prior to ERP migration

• Assist with Power BI dashboards and basic reporting to improve visibility into operational data

• Explore opportunities to use Microsoft Copilot, automation, and AI tools to streamline workflows and repetitive tasks

• Document workflows and support projects focused on process improvement, operational efficiency, and customer experience

What We're Looking For

Required Qualifications

• Currently pursuing a Bachelor's degree in Business Administration, Engineering, Data Analytics, Information Systems, Computer Science, Operations Management , or a related field

• Strong proficiency in Microsoft Excel (data organization, formulas, pivot tables)

• Familiarity with Microsoft 365 tools (Excel, Teams, SharePoint, PowerPoint)

• Basic exposure to data analysis or data visualization through coursework or projects

• Strong organizational skills and attention to detail

• Effective written and verbal communication skills

• Interest in data, digital tools, business processes, and system implementations

Preferred Qualifications

• Experience with Power BI or other data visualization tools

• Familiarity with process documentation , workflow mapping, or SOP development

• Exposure to ERP systems , system implementations, or business process transformation (academic or internship experience)

• Exposure to automation tools, AI tools, or Microsoft Copilot

• Coursework or project experience working with datasets, dashboards, or operational reporting

Why Xylem?

• Hands-on, project-based internship experience

• Exposure to ERP migration and digital transformation initiatives

• Collaborative and supportive team environment

• Opportunity to contribute to solutions that address global water challenges

• Strong pipeline for future full-time and early career opportunities

Please note: Xylem does not provide visa sponsorship for this position.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation