Technical Sales Assistant

About the company

Pellenc ST America designs, manufactures and sells state of the art sorting machines and solutions for the waste and recycling industries. With global HQ in Europe and sales in over 40 countries, the Pellenc ST group is a global player in waste and recycling.

About the role

We are seeking a proactive and trustworthy Technical Sales Coordinator to support the sales teams AND our customers in real-time, across a large geographic zone

What You’ll Do

Build technical offers and provide technical support

·      Study the customer’s needs, collect feedback from projects in progress or finalized and the results of tests performed

·      Propose complete technical solutions that are feasible and optimized in terms of quality, compliance, cost and installation time

·      Be the guarantor of the application performance indicated in the commercial offers

·      Formatting the technical offer and reporting activity in the CRM

·      Ensure that the necessary and complete technical information is passed on to the sales department within the required timeframe

Build and provide customer offers

·      Write commercial offers for prices, deadlines, products, transport in accordance with the conditions established by the company

·      Monitor calls for tenders in the sales territory. Analyze the needs, produce the associated administrative documents and coordinate the response within the given deadlines

·      Interact regularly with the sales team for better follow-up of opportunities in the quotation phase, including through weekly meetings with the Business Unit Manager and the sales team, and update the CRM

·      Anticipate/identify potential deviations that need to be addressed before any commitment is made and sent to clients

Back Office Sales Interface

·      Work closely alongside the Sales & Operations Manager, National Sales Managers and Test Line Manager to provide support for customer visits

·      Assist with the organization and take part in trade shows

·      Working with the Sales & Operations Manager and the Test Line Manager, assist with the testing and performance validation of local streams and sorting applications to bolster the performance reference database

·      Work closely with the HQ back office to know and be aware of processes, tools and applications

Contribute to the deployment of and comply with the company’s safety culture

·      Set an example by complying with instructions on safety, quality, hygiene and environment

·      Suggest ways of improving risk prevention

What We’re Looking For

• Bachelor’s Degree required; Bachelor’s of Engineering Preferred
• Technical knowledge, manipulation of technical data (e.g. Physical Measurements, Mechanical and Production Engineering)
• IT tools: CRM experience
• Fluent written and oral communication in English; Spanish is a plus
• Information management and processing
• Good knowledge of Microsoft Office (Excel, Word, PowerPoint)
• Reporting and time management
• 2–3 years of engineering experience
• Travel as needed for trade shows and client meetings to discuss technical performance

This role has a projected salary range of $70K to $80K with benefits. This role is an in-office role in Pineville, North Carolina.