FM 311 Customer Service Center Liaison
UNC Charlotte
Full-Time
Closes on Tuesday, September 8, 2026
Job Description
- Answer phone calls, enter accurate data, maintain spreadsheets, and perform other professional requirements in an office setting.
- Work with all personality types to accomplish business needs.
- Build and maintain effective, productive customer relations.
- Interact with customers, supervisors, and others from multiple departments.
- Develop and maintain effective working relationships with others to encourage and support communication and teamwork.
- Communicate with management to obtain an understanding of the organization's mission and objectives.
- Maintain a high level of service aptitude and program knowledge.
- Independently make decisions using sound professional judgement, in accordance with established policies and procedures.
- Demonstrate respectful, courteous professionalism and integrity at all times.