Intern, Chief Operating Office

Description

About the Internship

The Office of the Chief Operating Officer oversees operations at the Port Authority's five lines of business: Aviation; PATH; Port; Tunnels, Bridges & Terminals; and World Trade Center as well as the Operations Services Department with the vision of being a world-class operator of world-class facilities. This internship will contribute to projects related to business performance and innovation, customer experience, and financial analysis.

Responsibilities

• Develop reports and presentations to support facility engagement on topics relating to procurement, absent management, budget management, and workforce strategy

• Engage with Departments across the agency to support process mapping and change management initiatives to support implementation of new or enhanced technologies and various priority projects

• Advance data analytic efforts to develop new tools and reports, including through the use of AI, in an effort to help increase employee productivity

• Assist in tracking project plans, milestones, deliverables, and schedules for projects tied to the agency's strategic working groups and customer experience programs

• Support the coordination and execution of various cross-departmental working group initiatives, including agency-wide efforts to identify efficiencies and cost savings

• Assist with special projects and assignments as needed

Minimum Qualifications

• Enrollment at a college or university at the time of the internship

• Major in Urban Planning, Architecture, Public Policy, Engineering, Computer Science, Business Administration, Political Science, or a related discipline

Desired Qualifications

• Demonstrated commitment to working in the public sector

• Ability to work independently on complex assignments and to work in a fast-paced team environment on multi-disciplinary projects

• Excellent oral, written, and presentation skills

Internship Details

• The start date is expected to be Thursday, May 28, 2026

• This internship will require 36.25 hours/week during the summer and 30-36.25 hours/week during the school year

• In accordance with Port Authority policy, this position permits interns to work remotely a maximum of one day per week. In person collaboration is essential to how the Port Authority conducts business and regular in-office days or team collaboration days may be required depending on business needs. Some internships may require interns to be fully in-person.

Selection Process

• Only applicants under consideration will be contacted

• If selected to move forward, the hiring team will reach out directly to schedule 1-2 interviews

• Different internships will have different timelines for interviews

Compensation & Benefits

• The hourly rate range is $18.61 to $28.72 (the exact rate will be determined by internship type and rising school year)

• Ability to opt in to the New York State and Local Retirement System

• Access to Employee Business Resource Groups (https://www.jointheportauthority.com/pages/diversity-inclusion-programs)

• Facility Tours

• Career Panels

• Social/Networking Events

REQNUMBER: 64193