Strategy, Performance, and Innovation Intern

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Strategy, Performance, and Innovation Intern

Salary

$21.00 - $22.95 Hourly

Location

Durham, NC

Job Type

Internship w/o benefits (Less than 1000 hours)

Remote Employment

Flexible/Hybrid

Job Number

24-05169

Department

Budget and Management Services

Opening Date

11/20/2024

Closing Date

12/4/2024 11:59 PM Eastern

• Description

• Questions

Position Description

Work, Serve, Thrive. With the City of Durham

Advance in your career while making a real difference in the community you serve.

Hiring Range: $21.00 - $22.95 per hour

Hours: Flexible 10-15 hours per week

The Budget and Management Services Department works to solve Durham's biggest challenges. We are innovators, managing City resources like they're our own, guiding the City's future through strategic planning and encouraging a culture of innovation and continuous improvement through special projects, partnerships and trainings. If innovating to solve challenges drives you, too, join our team in Durham!

The City of Durham's Office of Performance and Innovation, in the Budget and Management Services Department, is seeking a curious, public service motivated intern to assist with strategic planning, innovation projects, and performance measurement and management. This is a part time position (approx. 15-20 hours per week) responsible for working with Strategic Initiatives and Innovation Team staff on supporting the implementation of the citywide Strategic Plan, innovation and continuous improvement projects, and promoting a culture of data-driven decision making. The anticipated duration of the internship is through the end of the 2024-2025 school year, with potential to extend through summer.

A highly competitive candidate will have experience with quantitative and qualitative data analysis, have strong oral and written communication skills, and be curious about local government, strategic planning, and innovation.

Duties/Responsibilities

• Support designing and facilitating effective meetings with key stakeholders and participants.

• Research, analysis, and presentation of results.

• Program and project evaluation.

• Content development for the City website and social media platforms.

• Collaboration with internal and external partners and assisting with employee and community engagement efforts.

• Support in ongoing innovation and continuous improvement projects.

• Designing and writing marketing and informational materials to clearly and concisely communicate key information.

• Quantitative and Qualitative analysis of responses to the annual Resident Satisfaction Survey.

• Other special project research and data analysis projects as needed.

Minimum Qualifications & Experience

• Current undergraduate or graduate student studying a field related to: Public Policy, Public Administration, Political Science, Planning/Urban Design, Social Work, or other related area of study.

Additional Preferred Skills

• Prior experience in the public sector (e.g., nonprofit, NGO, government, education) is a bonus but not a requirement.

• Able to work in-person at City Hall a minimum of one day per week.

• Demonstrated ability to manage and thoughtfully analyze quantitative and qualitative data and clearly communicate key findings.

• Experience with Microsoft Word, Excel,

• Experience researching and writing on an assigned topic.

• Strong oral and written communication skills.

• Curious and a s elf-starter.

  01

  Where did you first hear about this opportunity?

• City of Durham Website

• Walk in

• Job fair

• Employee referral

• Professional organization Please list the organization in "other" box below

• Internet posting Please list the specific web site in the "other" box below

• Craig's List

• Facebook

• LinkedIn

• GlassDoor

• governmentjobs.com

• Monster.com

• Indeed.com

• Employment Security Commission

• Magazine/Newspaper

• Other

  02

  If you listed "other" above please give specific web site, organization, or publication.

  03

  Please indicate your current academic year: If in-between years, please choose the year UP.

• Not a current undergraduate or graduate student

• Current Freshman (first year)

• Current Sophomore (second year)

• Current Junior (third year)

• Current Senior (fourth year)

• Current Graduate Student

  04

  How would you rate your experience level with researching an assigned topic? ?

• No experience

• Beginner level

• Intermediate level

• Advanced level

• Expert level

  05

  How would you rate your experience level with writing about an assigned topic?

• No experience

• Beginner level

• Intermediate level

• Advanced level

• Expert level

  06

  How would you rate your experience level with Microsoft suite (Word, PowerPoint, and Excel)?

• No experience

• Beginner level

• Intermediate level

• Advanced level

• Expert level

  Required Question