IT Service Management Analyst

Curated Jobs

Full-Time
Closes on Wednesday, November 13, 2024

Job Description

TEKsystems is looking for IT Systems Analyst that has the following experience:

  • Hands-on experience working with Red Hat Linux OS 7, 8 & 9 to complete routine and basic sysadmin tasks, such as: running scripts; user account and group creation and maintenance; password management; filesystem creation; basic troubleshooting (top, vmstat, nslookup, ping, etc.)

  • Working knowledge of Active Directory, authentication mechanisms (LDAP/Kerberos, SSSD), SUDO, NFS, Samba, DNS & DHCP

  • Experience starting and stopping services on Red Hat Linux servers

  • Experience using Red Hat Satellite, Red Hat Ansible and VMWare vCenter preferred

  • Proficient with Microsoft Excel, including VLOOKUP and PivotTables

  • Experience working with other technical teams, including DBAs and application support teams, understanding the technical needs of each

  • Familiarity of other technologies and the ability to communicate with technical analysts and customers to determine issues and needs

  • Experience and knowledge utilizing IT incident and change management tools such as Remedy

  • Ability to effectively organize tasks, manage multiple priorities/details, meet schedules, and deliver on customer commitments

  • Must be highly organized to succeed in this position

  • Must have the ability to pay extreme attention to detail and analyze information from multiple sources to determine best course of action

  • Ability to effectively organize tasks, manage multiple priorities/details, meet schedules, and deliver on customer commitments

  • High level of demonstrated self-initiative and self-learning

  • Ability to communicate, work with, and influence others, including all levels of management, vendors, other internal groups and external groups

  • Ability to build relationships and work in a team atmosphere as well as work independently, prioritizing major tasks by overall impact to the company, team, or project

  • Ability to provide and accept feedback

  • Strong analytical and troubleshooting skills, with the ability to think outside the "box"

  • Understanding of rules and regulations that govern the use of technology, such as NERC CIP, Sarbanes-Oxley and internal policies

  • Professional oral and written communication skills

  • Understanding of how activities impact functional budget

    About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Full-Time TEKsystems
IT Service Management Analyst - 140325