Accounts Receivable Admin

American’s Accounts Receivable Admin is an individual contributor who performs entry to moderate level Accounting activities following standard operating procedures (SOPs) while maintaining positive customer relationships.

Essential Job Duties and Responsibilities:
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Calls upon assigned accounts to facilitate collection of open invoices within established terms and to assist the customer with resolving their issues
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Follow-up on requests from payors for additional information
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Monitor aging on assigned accounts as directed
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Accounts Receivable Admin will be responsible for researching and resolving payment discrepancies
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Work with multiple accounting systems while demonstrating an understanding of the interrelationships of the data.
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Foster relationships with customers to ensure receivables are being paid on time; continuous communication with customers with past due accounts to ensure accounts are current.
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May assist with generating customer invoices for payment and uploading invoices into customer portals.
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Resolves and responds to issues within the VI and TMS systems.
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Resolves customer calls, voicemails, e-mail correspondence, and general questions regarding invoice status, payments, and SOA requests.
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Performs other duties and works on special projects as assigned.

Job Qualifications:
Associate’s degree and a minimum of 2+ years applicable experience; or equivalent combination of education and experience with data entry, collections and accounting related processing. Other relevant experience should include:
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Strong knowledge of general accounting principles and guidelines.
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Must be a self-starter with the ability to work somewhat independently
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Must demonstrate good time management skills.
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Must have the ability to set goals and meet deadlines.
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Must possess excellent customer service skills, written and verbal.
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Must demonstrate ownership of assigned responsibilities and ability to get the job done correctly and in a timely manner.
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Must possess a proactive and positive team approach to problem resolution.
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Must have the ability to establish strong working relationships with co-workers and management.
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Must have the ability to understand and carry out instructions as directed in written, oral, or diagram form.