Coordinator: Events and Member Services & Marketing

UNC Charlotte

Part-Time
Closes on Wednesday, February 18, 2026

Job Description

This role supports the advancement of entrepreneurship, creativity, and community engagement at CO- LAB. The coordinator will oversee aspects of membership services, including member recruitment, retention, and high-touch support. Additionally, this position is responsible for planning, coordinating, and executing events in the Grand Hall and other CO-LAB spaces, ranging from workshops and networking events to large-scale programs and community gatherings. A critical component of this role is developing and executing marketing and social media strategies that amplify CO-LAB's brand presence, drive event attendance, and generate membership revenue. The position also assists with logistics and vendor coordination, and ensures CO-LAB is a welcoming, innovative, and thriving community hub. Collaboration, engagement, marketing expertise, and a service mindset are vital to thrive in this position and build a culture of wellness and creativity.

● Build, cultivate, and manage CO-LAB memberships, including recruitment, onboarding, renewal,
and retention strategies.
● Plan, coordinate, and execute events in coordination with the CO-LAB team in the Grand Hall
and smaller CO-LAB spaces, including workshops, networking events, speaker series, community
programs, and entrepreneurial showcases.
● Manage event logistics from start to finish, including scheduling, vendor coordination, setup,
audio-visual needs, catering, and breakdown.
● Collaborate with CO-LAB staff, university partners, and external stakeholders to ensure seamless
event delivery and alignment with organizational goals.
● Develop and execute marketing and social media strategies to increase CO-LAB awareness,
strengthen branding, and drive membership growth and event attendance.

● Create compelling content for digital platforms (Instagram, LinkedIn, Facebook, website) to
showcase CO-LAB programs, member success stories, and entrepreneurial impact.
● Design and implement targeted marketing campaigns to promote events, memberships, and
programs with a focus on revenue generation and community engagement.
● Track and analyze marketing metrics (social media engagement, website traffic, conversion
rates) to measure ROI and inform strategic decisions to drive revenue growth.
● Monitor and track membership data, event attendance, and program outcomes for reporting
and continuous improvement.
● Promote a culture of kindness, resilience, collaboration, and wellness within CO-LAB and the
broader entrepreneurial community.
● Contribute to outreach and engagement initiatives that amplify the work of CO-LAB, UNC
Charlotte, and CEI within the Charlotte community.
● Serve as a role model for innovation, hospitality, and creative problem-solving, supporting
students, entrepreneurs, and community partners alike.
● Document activities, membership trends, and event feedback for program reporting and
strategic planning. UNC Charlotte
Coordinator: Events and Member Services & Marketing - 161911