Greets patients and escorts them to exam room.   Performs hand washing, weighs patients, takes vital signs and patient history, and documents chief complaint.  May administer limited injections requested by a physician and supervised by a physician, registered nurse, nurse practitioner or physician assistant in accordance to established regulations, in conjunction with attending and passing Injection class. Performs blood draw and collection and labeling of specimen. Responds effectively to incoming patient calls and communicates pertinent information to physician or designee to provide for continuity and optimal care Appropriately communicates lab results, physician orders, and medication instructions to patients Provides direct customer service and front desk assistance for assigned department to include but not limited to registering, scheduling and verifying insurance and arriving patients.  Electronic eligibility verification, updating patient demographics, ensure required referrals and prior authorization are in place for patient visit. Manage no-show list. Schedule waits list, follow-up, x-ray, referral appointments Prepares exam room for next patient and assures that supplies are stocked and available in anticipation of the provider’s needs.  Manages medical supply inventory and cleans equipment Obtaining “expert” level knowledge of the inter-workings of various insurance plans and staying abreast of insurance plans in the process of being added, deleted or changed.  Collection of co-pays, co-insurance, self-pay, fee-for-service, and payment on account Maintains patients’ record/files and participates in the revenue cycle process Assists patients in scheduling appointments and obtains referral when necessary May be required to analyze medical records and charge entry information for financial reimbursement within the guidelines and procedures. Work TES charge entry edits Completing basic Medical Assistant competencies in addition to departmental specific competencies Adheres to policies, procedures and regulations to ensure patient safety and regulations. May attend departmental meetings and provide constructive recommendations for areas improvement Other duties as assigned