Digital Engagement Specialist

UNC Charlotte

Part-Time
Closes on Monday, June 1, 2026

Job Description

The Digital Engagement Specialist provides critical operational support for the University’s digital communication channels. This role focuses on the daily execution of email marketing campaigns and provides functional assistance for the ongoing website redesign initiative. This position supports the Digital Engagement unit in maintaining a consistent online presence and ensuring seamless communication with constituents.

Assists the Digital Engagement unit in maintaining a consistent online presence by building email content, managing shared calendars, and performing hands-on web content updates. Working across multiple platforms, helps ensure that digital touchpoints are accessible, brand-compliant, and aligned with stakeholder goals.

  • Support the creation of targeted email campaigns and newsletters, such as Niner Nation News, using Salesforce Marketing Cloud.
  • Provide operational support for email sends across University Communications, University Advancement, and other campus stakeholders.
  • Help maintain a centralized email calendar to prevent audience oversaturation and ensure strategic timing.
  • Support the University’s website redesign initiative by assisting academic and administrative units with phased content migration and transitions.
  • Provide hands-on content entry and functional support within WordPress and legacy Drupal environments.
  • Foster productive relationships with colleagues to ensure consistent implementation of digital governance policies.
  • Other duties as assigned related to web content assistance throughout the University Communications department

UNC Charlotte
Digital Engagement Specialist - 168926