Esri Summer Internship Program - IT: Service Delivery
Esri
Internship
Closes on Tuesday, December 31, 2024
Job Description
Overview
Join Esri Summer Internship Program
Play a part in incorporating new IT technologies and capabilities at Esri quickly and efficiently! Depending on the division’s needs, you could work on one of several teams such as framework applications, business applications, infrastructure and operations, technology architecture, or service delivery.
Responsibilities
What You'll Do
Over the summer, interns worked with senior staff to:
- Assist internal clients with software, hardware, and troubleshooting needs
- Monitor and maintain service queue based on established service level agreements
- Remain current on technical problems and resolutions within the hardware industry as they relate to our environment
- Assist with maintaining up-to-date documentation within service desk knowledge base
- Coordinate with colleagues the appropriate configuration, set up, and delivery of computer-related equipment and software.
Requirements
- We seek students who are majoring in information technology, computer engineering, or systems administration and are currently enrolled in a 4-year bachelor’s, master’s, or PhD program at a university in the United States; undergrads must be in junior or senior standing
- Ability to obtain work authorization in the United States in 2025
- Available to complete a consecutive, onsite 12-week internship beginning in May or June 2025
- Experience with Exchange, VPN, Active Directory and Office Products
Program Timeline
- Applications Accepted: September 1–December 31, 2024 at 5:00 pm PST
- Interviews: Students selected for phone interviews will be notified by email on a rolling basis October 2024 – January 31, 2025
- Internship: 12 weeks beginning in late May or June