Cashier/Merchant Services Technician
UNC Charlotte
Part-Time
Closes on Sunday, March 22, 2026
Job Description
- Reconcile all university’s credit card accounts daily.
- Prepare summaries and spreadsheets used to certify funds with the Office of the State Controller.
- Process departmental deposits and student payments (in person or received in the mail).
- Process undelivered University checks, returned ACH payments, and NSF checks.
- Process scanning for the Office of Bursar via ImageNow/Perceptive Content.
- Distribute Accounts Payable checks to faculty and staff.
- Process online payments through TouchNet Marketplace and Flywire.
- Accept Purchasing Card deliveries as needed.
- Process user access requests for merchant banking and ecommerce systems and assist with annual access audits.
- Process Point of Sale (POS) terminal requests. Order, receive, setup, and deploy. Inspect, troubleshoot, and resolve POS terminal issues.
- Provide administrative support during the annual PCI validation process.
- Responsible for merchant training coordination (registration, adding users to LMS, follow up communications).
- Provide written/verbal guidance and training on payment card systems (online and POS terminals) and the credit card deposit process.
- Assist with various merchant records management (i.e., user access, POS terminals, ecommerce storefronts, third party vendors, third party systems, contracts, training completion, merchant contacts, annual validation).
- Process merchant services invoices, compile sales history reports, and allocate monthly credit card fees.