About MatrixSpace:

MatrixSpace is at the forefront of developing the next generation of AI-enabled sensing solutions. Our cutting-edge technology combines RF sensing, AI edge processing, and real-time communication to sense, detect, and recognize objects and motion in any situation. This groundbreaking capability has broad applications across multiple vertical markets, delivering unparalleled value to our customers.

Position Overview:

We are seeking a motivated, detail-oriented, and engaging Associate Solutions Consultant to join our growing team. In this entry-level role, you will play a critical part in bridging sales and engineering, supporting customers with technical expertise in radar technology, and helping drive success in pre- and post-sales engagements.

The successful candidate will excel in building relationships and communicating effectively while demonstrating strong technological knowledge, enabling them to engage confidently with clients and collaborate with cross-functional teams to deliver tailored solutions.

Reporting to the Sales Manager, you will work cross-functionally to ensure customer satisfaction and contribute to innovative sensing solutions.

This is an opportunity to work with cutting-edge radar technologies that are shaping the future of sensing solutions in a laboratory environment and is an ideal role for an ambitious individual looking to start a career in a dynamic and fast-growing technology environment.

Key Responsibilities:

Customer Engagement:

-         Assist the Sales Manager in designing and executing in-person and remote demonstration strategies.

-         Act as a key technical advisor and product expert to develop strong prospect and client relationships.

-         Provide tailored product demonstrations and presentations to address customer requirements.

-         Partner with sales executives to plan, prepare, and execute on strategic opportunities in complex sales cycles.

-         Collaborate with customers to identify challenges and recommend effective solutions.

-         Contribute to the creation of a customer success/support portal using external software tools and generate associated tracking reports.

-         Represent MatrixSpace at trade shows and marketing events,

Technical Liaison:

-         Communicate customer feedback and technical requirements to engineering teams.

-         Translate complex technical concepts into actionable insights for both customers and internal stakeholders.

Product Expertise:

-         Develop an in-depth understanding of MatrixSpace radar systems, including their capabilities and applications.

-         Support pre-sales activities by preparing proposals, technical presentations, and documentation.

-         Collaborate on RFX responses, highlighting MatrixSpace’s unique value and addressing customer needs.

Implementation Support:

-         Assist with deploying and configuring radar solutions at customer sites to ensure seamless integration.

-         Troubleshoot basic technical issues and escalate complex challenges to the engineering team.

Market Intelligence:

-         Stay updated on advancements in radar technology and competitor solutions to enhance customer recommendations.

-         Gather and report customer feedback and market trends to inform product development and marketing strategies.

Required Skills & Qualifications:

Bachelor’s degree in engineering, computer science, or a related technical field (or equivalent experience).

Strong technical aptitude and interest in radar systems, sensors, or related leading-edge technologies.

Excellent communication and presentation skills, with the ability to convey technical concepts to non-technical audiences.

Proven problem-solving skills and a customer-focused mindset that will support both Commercial, Government and Military clients.

Willingness to travel up to 75% for demonstrations, installations, trade shows, and customer site visits, both domestically and internationally.

Must be a U.S. citizen, with the ability to obtain and maintain a U.S. government security clearance if required.

Must have a valid passport and driver’s license.

On-site presence required at our Burlington, MA headquarters.