Key Agent/Agency Performance: Agent Development: Mentor, coach and engage key agents/agencies through ongoing business and strategy planning. This includes identifying sales opportunities, product positioning, UHC tools, UHC value proposition, compliance, and market education Onboarding: Reach out to new agents identified by the PHD to share UHC learning, growth tools and value proposition. Design agent-level plan to sell within first 90 days and create a successful early launch for the agent Resource Distribution Management: Identify high performing or high potential agents to share resources such as MIRA, FMA, sponsorships, retail and sales and educational events FLP Campaigns and Documentation: Engage in outbound call campaigns to drive sales Multi-Channel Growth: Product Education and Training: Conduct market specific trainings for key agent population, agencies, providers, and influencers. Promote National scheduled trainings for all agents/agencies Product and Marketing Presentations: Present the UHC value proposition at UHC-owned or EDC-owned events Marketing Strategy: Find opportunities for Direct to Consumer (DTC)-specific or other marketing based on geographic nuances/demographics Channel Education: Introduce the DTC concept in the community where appropriate; evaluate the relationships to identify the right partnerships for this opportunity Strategic Opportunities/Provider & Community Outreach: Execute on Provider Strategies thru DTC & Key agents: Identify, train, and manage agents assigned to work on provider activities Community Outreach: Find new locations, negotiate terms with organizations, focusing on those large-scale or high-impact events for both DTC & Key Agents Build Influence: Focus on influencing community leaders and large organizations, find opportunities to build relationships in high-impact locations Analysis and Strategic Planning: Data Analysis: Research and monitor sales, retention, and other trends to identify compliance, leverage UHC tools for sales and retention opportunities and gaps to act upon Retention: Address disenrollment outliers as well as execute on plan change strategies specific to the local market Identify Efficiency Gains via DTC: Strategize opportunities to shift sales and/or agent management work to DTC; recommend potential improvements to the digital or DTC Sales process from the field perspective Lead Oversight and Distribution: Review lead outcomes, pull leads to recycle and redistribute for call blitzes or other outbound call initiatives, follow up on the outcome of those recycled leads Internal UHC M&R Corporate Work Groups: Attend and contribute to operational improvements, translate changes and improvements for local market