Student Services Specialist

UNC Charlotte

Part-Time
Closes on Monday, January 20, 2025

Job Description

The Student Services Specialist supports the operations / activities for the Student Center, Undergraduate Advising Center, and Student Professional Development unit within the College of Computing and Informatics (CCI).

Front-line Student Services:
  • Answers the student center phone line and college group email account.
  • Serves as a gatekeeper for student and visitor traffic by answering basic questions and direct more complex inquiries appropriately.
  • Coordinates with advisors and faculty to ensure smooth operations.
  • Helps coordinate Dean’s Ambassador assignments for various events.
Student Professional Development Support:
  • Assists in planning and executing student professional development events (e.g., career fair preview night).
  • Provides administrative support for the Director of Student Professional Development in terms of communicating and coordinating with employers and Dean’s Ambassadors.
Advising Support:
  • Assists the advising team with graduation audits and the Change of Major/Concentration/Minor processes, issue authorizations / permits to students, schedule and monitor CCI advising center email and help answer general (i.e., not academic advising related) questions.
UNC Charlotte
Student Services Specialist - 140770