Transmission Analyst - Juliette Metrology Lab (Juliette, GA)

Requisition Number -

State-Region-City Georgia-Juliette

Operating Company: Georgia Power Company

Description

Analyst (Juliette, GA)

JOB SUMMARY

Measuring and Test Equipment (M&TE) is owned by all power generation plants, operating headquarters, transmission maintenance centers, as well as other departments throughout the Southern Company, and is used to monitor and maintain voltage, temperature, pressure, and many other critical measurement areas to specified tolerances. The Analyst in this position is responsible for customer service, shipping and receiving equipment, procuring equipment for capital and non-capital purchases, billing internal customers monthly, providing billing reports to internal customers upon request, and other supportive tasks on this wide variety of electronic and physical/dimensional M&TE. This position must also support the quality assurance program and act as secondary quality assurance representative. This position will potentially become lead auditor qualified. Other duties include understanding the calibration parameters and processes and discussing with customers as needed, picking up and delivering equipment, keeping customers updated on equipment, working with vendors to get updates on equipment, and documenting all processes to nuclear standards.

JOB REQUIREMENTS

Education Requirements:

• High School Diploma or equivalent

• College coursework and or degree a plus

• Military or civilian metrology experience

• Experience with customer service and/or quality management

Experience, Knowledge, and Skills:

• Experience working with multiple staff members (in a corporate environment)

• Strong computer skills with proficiency in Microsoft Office (Word, Excel, Power Point, Outlook) and other company applications (for self-time reporting, self-expense reports, etc.)

• Data entry experience and experience with specialized billing programs

• Experience using an online timekeeping system/software

• Ability to provide superior customer service to internal & external customers

• Excellent interpersonal and communication skills (telephone, verbal, and written)

• Ability to work well with teammates and customers

• Must be self-motivated and quick to grasp general concepts and guidelines

• Possess excellent time management, planning, organization, decision making, and problem-solving skills

• Flexible, multi-task oriented with the ability to meet deadlines, work with minimum supervision

• Strong focus and accuracy and attention to detail

• Ability to lift 50lbs (ex. heavy test equipment, case of paper, full file folder box, etc.)

JOB RESPONSIBILITIES

• Procure capital and non-capital equipment for both the lab and internal customers.

• Conduct monthly billing and reporting to financial analyst.

• Provide billing reports and discuss billing questions with customers.

• Ship, receive, and bill Measuring and Test Equipment.

• Work directly with customers to support their needs.

• Work directly with vendors to ensure services are being delivered to the expected quality standards.

• Ship and receive items from vendors, issue payment, and ensure proper paperwork is supplied.

• Work alongside teammates to manage priorities and meet customer needs.

• Proper loading/unloading and storage of Measuring and Test Equipment (M&TE) in/out of delivery van

• Pick-up and delivery of M&TE to/from customer locations

Additional Attributes

• Model the "Our Values": Safety Excellence, Unquestionable Trust, Superior Performance and Total Commitment

• Promotes a diverse, trusting, equitable and inclusive environment where employees feel included, informed, engaged, and empowered

• Exhibits Customer Service Excellence - striving to satisfy internal and external customers by adding value

• Results-oriented approach to responsibilities and ownership and personal responsibility for assigned accountabilities

• Strong interpersonal skills and proven ability to build strong relationships

• Adapts to rapidly changing environment

REPORTING RELATIONSHIPS

Position reports to: Mike Lassiter, Metrology Lab Supervisor

Location: Juliette Metrology Lab @ 10986 GA Highway 87, Juliette, GA 31046.

Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable, and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit www.GeogiaPower.com and connect with the Company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 7656

Job Category: Engineering

Job Schedule: Full time

Company: Georgia Power