Support People, Build Networks – Community Support Team Lead

Make a meaningful impact—lead a team that helps individuals strengthen skills, build stability, and thrive in their communities.

Monarch NC is seeking a licensed, mission‑driven Therapist to step into the role of Team Leader for our Community Support Team (CST) in Charlotte. If you’re energized by supporting adults with mental health and substance use challenges—and you’re ready for a leadership path—this role offers the opportunity to guide a high‑impact team and shape outcomes that matter.

Why This Role Matters

As the CST Team Leader, you will coordinate and oversee a multidisciplinary team that delivers intensive community‑based support. Your leadership helps individuals:

• Strengthen daily living and interpersonal skills
• Build natural supports and community connections
• Navigate behavioral health challenges with confidence
• Maintain safe, stable, long‑term housing
• Prevent crises through proactive, person‑centered interventions

This is an ideal opportunity for a therapist who values autonomy, teamwork, and meaningful community impact.

What You’ll Do

In this key leadership role, you will:

Provide Clinical Guidance & Oversight

• Monitor service delivery to ensure interventions are effective and aligned with each person’s goals.
• Assign team members strategically so each individual receives the appropriate level of clinical expertise.
• Deliver behavioral interventions, modeling, skills training, and behavior modification techniques as needed.

Support Person-Centered Planning

• Conduct assessments and lead person‑centered planning processes.
• Write individualized plans and ensure services align with personal goals and best‑practice expectations.
• Facilitate meetings with individuals, families, and staff to coordinate high-quality support.

Lead and Develop Your Team

• Facilitate a weekly face‑to‑face team meeting to review progress, identify concerns, and develop crisis‑prevention strategies.
• Provide clinical support and guidance to team members.
• Ensure documentation and service delivery meet state and organizational standards.

Engage Directly With Individuals and Families

• Provide both direct and indirect services, supporting individuals in building skills, improving stability, and maintaining independence.

Qualifications

To be considered, candidates must have:

• Master’s Degree in a Human Services field
• At least 1 year of experience with adults with mental health diagnoses and/or substance use disorders
• One of the following North Carolina clinical licenses:
  • LCSWA, LMFTA, LCMHCA, LCSW, LMFT, or LCMHC
• Associate-level clinicians actively pursuing full licensure may serve as Team Lead for up to 30 months.

This role is a strong fit for clinicians who are collaborative, organized, and eager to guide both people and professionals toward meaningful progress.

Why Work at Monarch?

We prioritize the wellbeing of our team so they can fully support the people we serve. Full-time employees enjoy:

• Employee Care Fund for staff experiencing financial hardship
• Medical, Dental, and Vision Insurance
• Paid Time Off + 10 paid holidays
• Eligibility for the Student Loan Forgiveness Program
• Employee Development & Training Programs
• Retirement Plan
• Employee Assistance Program
• Referral Bonuses
• …and more!

Join Us

Be part of an organization committed to promoting wellness, building skills, and empowering people to live meaningful, self‑directed lives.

If you’re a North Carolina therapist looking to step into leadership while making a real difference in your community, we’d love to meet you.