Academic Advisor I

UNC Charlotte

Full-Time
Closes on Sunday, November 22, 2026

Job Description

The position is responsible for providing accurate academic advising to individuals and groups of current and potential undergraduate students in the College. Advisors proactively communicate with students who have poor mid-term grade performance or who have other risk factors for retention and/or success. Advisors assist in the management and operation of the CHHS Advising Center as determined by or in consultation with the Director and assist in preparing reports related to student enrollment and progression. The position contributes to the professional development of fellow college and unit-level advisors. On occasion, academic advisors are involved in creating and implementing student programs that focus on improving student success, retention, and graduation (i.e., College’s Learning Community, 49er Rebound, University Convocation, Transfer Student Program, Prospect for Success Program, etc.).
  • Principles and Best Practices. Understand and effectively implement developmental advising principles and best practices that emphasize the advisor’s role in guiding students’ development of environmental and interpersonal awareness, problem-solving and decision-making skills, in addition to capacity for self-evaluation and behavioral adaptation. Defined as such, advising is essentially a teaching function and is an integral part of the University’s educational mission.
  • Curriculum Knowledge. Learning and remaining current on all relevant curriculum for the CHHS undergraduate educational programs, and for curricular areas more broadly beneficial to the students’ degree program.
  • Student Development. Assist students in developing the knowledge and skills needed to effectively explore, establish, and integrate their academic, career, and life goals. Assist students in developing plans for making progress towards these goals while attending UNC Charlotte and evaluating and charting one’s own progress toward those goals.
  • Understand and effectively develop students’ knowledge of university academic policies, regulations, guidelines, and deadlines and the curriculum requirements for the specific program(s) of study of the students being advised.
  • Have, and develop in students, awareness of curriculum requirements for other programs that may be relevant for the students being advised.
  • Remain current on all policy and curriculum changes.
  • Evaluate whether it is necessary to refer a student to another office depending on the nature of the student’s question/needs and make such referrals using appropriate protocols to ensure students’ needs are being met.
  • Curricular and Co-curricular Services and Engagement. Understand and effectively develop both students’ knowledge of and their motivations to pursue the full range of curricular and co-curricular support services and engagement activities available at the University.
  • Technology as Tools. Understand and exploit the capabilities of the suite of academic advising technology-based systems used at the University. Effectively use these advising systems to proactively engage students to ensure degree program persistence and timely graduation. Develop students’ abilities to use these systems and other relevant information to regularly evaluate one’s own progress toward academic goals and make appropriate behavioral and academic changes.
  • Maintain advising calendar, enter and update all notes on advising interactions, track and evaluate alert flags and kudos to engage with students following general and unit protocols.
  • Use Degree Works to evaluate students’ progress to degree.
  • Use of Banner Student Information System including selected INB screens.
  • Use the CONNECT platform to input and access information on students’ academic risk and track progress.
  • Orientation. Contribute to orientation programs for new students (transfer) that involve activities beyond individualized academic advising. May include presenting workshops and/or interacting with students individually or in groups to answer questions and/or facilitate discussion aimed at building student knowledge, awareness, and skills.
  • Outreach. Participate in recruitment events, providing information to and interacting with students and parents to answer questions and facilitate discussions aimed to build student knowledge, awareness, and skills.
  • Student Success Services. Receive and make referrals to other academic advising units and other campus offices associated with student success services.
  • Assist college recruitment efforts by facilitating the declaration process once a student has expressed intent and met qualifications.
UNC Charlotte
Academic Advisor I - 178455