Customer Service:

-         Greet clients and patients in a friendly manner.

-         Admit patients.

-         Dismiss patients.

-         Notify doctors of patient arrival.

-         Handle telephone calls.

-         Schedule appointments

-         Dispense medications, pet food and supplies.

-         Schedule boarding.

Administrative Duties:

-         Perform opening /closing procedures.

-         Prepare patient records, consent forms, and so forth for the next day.

-         Invoice clients.

-         Reconcile invoices and money at day end.

-         Maintain health certificate and rabies certificate files, including sending copies to appropriate Government Agencies.

-         Track no-shows.

-         Receive signed surgery/treatment consent, euthanasia and payment agreement forms.

-         Handle miscellaneous correspondence.

-         Perform data processing.

-         File records.

-         Update client/patient files, including name, address, telephone numbers and vaccination and heartworm history.

-         Be flexible to help in other area of Hospital when needed.

-         Perform other duties as assigned.

-         Distribute in-coming and out-going mail.

-         Make bank deposits and reconcile petty cash.

-         Maintain office machines and computers.

-         Run errands.

-         Perform the duties of the receptionist as needed.