Distinguishing Features of the Class

This position is responsible for administering and coordinating the permitting processes for events that utilize or have an impact on Town of Mooresville, property, public rights-of -way, or public access easements. This position will serve as the primary point of contact for applicants, staff, and other partners for special event permits and other permits as assigned, from pre-application through completion of the event and post-event evaluation. The work involves customer service, technical assistance, coordination with outside agencies, software application management, and providing clear, consistent, and positive public communication. The position will work with various Town departments to manage and improve the Town’s event permitting processes, respond to questions and complaints, research special requests, and troubleshoot issues and solutions with affected parties. The position is responsible for ensuring that event management is consistent with plans and permitted activities, and requires the ability to balance the interests of internal and external stakeholders to achieve a positive outcome for the Town and for permit applicants. In addition, this position provides administrative support to the Arts & Events Division of the Parks & Recreation Department to include assisting with vendor payments and fees for Town-managed events, invoice processing, vendor contracts, daily office tasks, and other ongoing administrative support. The work is performed under the general supervision of the Arts & Events Manager with a moderate degree of independent judgment. Performs related work as required.

Minimum Education and Experience

Associate degree and three years of related experience in event management, public relations, marketing, customer service, permitting, office management; or an equivalent combination of education and experience.

Special Requirements: Possession of a valid North Carolina Driver’s license. Work includes some extended days, and evening, weekend, and/or holiday hours.