Professional in Residence: Allstate

Looking for professional work experience? At Allstate, we are looking for high potential candidates to become part of our University Program. We offer flexible work schedules, networking opportunities, and career advancement. Come to the Career Center on March 16 from 1pm-3pm to talk with a representative about these opportunities. See the job in Hire-A-Niner: Customer Service Representative Job ID 68160.

The Allstate Brand Operations (ABO) Customer Contact Center is growing, and we are looking for customer-centric, charismatic, talented individuals who thrive in a collaborative and challenging environment. Customer Service is committed to delivering an effortless, efficient, and personalized customer experience.

As a part of our UNCC program, you will begin your journey as a Customer Service Representative (CSR). The CIR is an extension of our Allstate Agencies’ and Allstate.com interactions and receives calls through 800-Allstate, or Agency after-office hour phone calls. The CSR is responsible for handling customer inquiries and resolving service concerns. Primary support includes reviewing billing, updating a policy for items not requiring a license, and ensuring our customer is routed to the appropriate department. In this program, you will be given developmental opportunities such as mentorship, networking, and individual project work.