STW: Student Associate

UNC Charlotte Office of Disability Services

Student Temp Wage
Closes on Friday, July 12, 2024

Job Description

Position for Fall 2024. Includes learning Front Desk duties: answering phones, scheduling appointments, checking students in for tests, logging in student documentation, monitoring test center cameras, filing and creating student files, and responding to or addressing department emails as appropriate. Student Office Assistant will assist with Test Return via scan and email. There will be in-person tests and final exams, and assistance with final exam period is necessary. Ongoing training provided. Professional phone skills, strong organizational skills, strong communication skills (written and verbal) necessary. Must be comfortable with learning a calendar scheduling system. Responsible for helping to maintain test security. May learn text conversion. Some understanding of copier machines, email, spread sheets, Word documents, printers, fax machines necessary. Some technology skills will be gained over time, such as learning how to Braille. Other duties as assigned. Must be comfortable with and respectful of diversity and comfortable with animals as service animals (dogs) are occasionally in the office. Services provided through Disability Services are protected by FERPA, student employees must help protect student privacy. FERPA training provided. Office hours are typically Mon-Fri, 8:00 AM-5:00 PM, but may change slightly to meet student testing needs. Final exams include longer hours (typically 7:45 AM-5:30 PM) and Saturdays, with respect for the student staff member's final exam schedule. Assists with keeping a neat and orderly space and Test Center. Position is on-campus.   Must be available during the week of August 12-16 for training before first day of classes.

On-Campus Employment (UNC Charlotte Departments Only) Up to 28 (Based on class and citizenship) UNC Charlotte Office of Disability Services
STW: Student Associate - 131176